Knee walker shop knee walkers and knee scooters

Shipping & Returns

Terms and Conditions

We appreciate and value your business. Our goal is to offer excellent products at the lowest possible prices with the added benefit of free shipping. Our Customer Care Team is available, for your convenience, via Contact Us

Shipping

Most orders are shipped the next business day and free shipping is provided on all orders. We currently only sell our products to customers in the 48 contiguous states. Charges associated with redirecting shipments after an order has left the warehouse will be subject to additional charges.


Receiving

The customer is required to carefully inspect all merchandise. Any visible damage or shortage should be noted on the carrier's delivery receipt. Claims for content shortage must be made within five (5) days of delivery or such claim is waived. Concealed damage requires immediate inspection by the carrier or any damage is waived. The customer is responsible for the filing of all freight and concealed damage claims with the carrier.

Returns

If you need to return a product, our Customer Care Team can issue a RMA#. Items returned without a RMA# will not be credited or refunded. You must request a RMA# within 30 days of receipt. Full 30 day money back guarantee! 100% customer satisfaction guarantee!

 

Please fill out the form below to return your item.

   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
   Order Number:
   RMA Number:
*  Details:
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