Knee walker shop knee walkers and knee scooters

FAQ

Will my insurance company pay for the purchase of my KneeRover?

We do not file a claim on your behalf, nor do we bill the insurance companies for payment. Additionally, we are not a Medicare or Medicaid provider. Please direct any KneeRover coverage questions directly to those agencies. We are considered an out-of-network provider for all insurance companies (as are most knee walker companies in our market), so it is best to contact your insurance company directly to find out if you qualify for any type of reimbursement.

Do I need a prescription to buy a KneeRover knee walker?

No prescription is needed to buy a KneeRover.

Can I rent a KneeRover?

At this time we do not offer a rental program.

Can I upgrade shipping to receive my knee walker faster?

We do have expedited shipping options available on the site.

Are any shipping costs included?

Yes, All products come with FREE standard shipping direct to your door. Charges associated with redirecting shipments after an order has left the warehouse are subject to additional charges.

How fast does it ship?

Most orders are shipped the next business day and free shipping is provided on all orders. We currently only sell our products to customers in the 48 contiguous states.

Will I have to assemble my KneeRover knee walker?

Our KneeRovers need very little assembly. The product ships partially assembled. Items such as the knee pad, steering column and basket will need to be secured into the frame. Assembly instructions are included with your rental and are available in the products tab on this website. If you have any questions, just call us and our friendly staff will assist you.

Has anyone found a good tire inflator for this All Terrain KneeRover??

Any automotive tire inflators with a compact head work. .

Are all parts of the scooter available for aftermarket purchase if repair/replacement is necessary?

Yes please call us for prices at 877.737.9877.

Do your knee walkers work on carpet? Do they mark floors?

Our KneeRover knee walkers do work on carpet. Our two all terrain models role easier on carpet and all other surfaces that are not hard and smooth. We feature non-marking rubber wheels on the non-all terrain models. The all terrain air filled tires on occasion can mark floors if the user skids across the floors with brake applied. When this occurs marks are easily cleaned up by wiping with a wet towel.

What is the best knee walker for children and small adults?

We offer 2 KneeRover products that are ideal for children and small adults. The Little Red Rover is an All Terrain knee walker with a knee pad to floor distance that can be set as low as 16 inches, and is suggested for people that are 4 feet to 5’9”. The Knee Walker Jr. offers our lowest setting for knee pad to floor distance of 14 inches, and is suggested for children or small adults that are 3’6” to 5’4″.

Is there a user guide or manual?

Yes, each product comes with a user manual. Installation instructions for each product are available in the products section of this website.

Are the seat & handlebars adjustable to various heights?

Yes, both the seat height and the handlebars are adjustable for all of our knee walkers and scooters. Suggested height ranges vary by product and are listed under specs in the product section of this website. We offer solutions for customers with suggested height ranges from 3’6” to 6’8”.

Are your knee walkers steerable?

Yes, all of our products are steerable.

Do your knee walkers fold up for travel & fit in a car?

All of our models easily fold up by lowering the steering column. The seat can also be removed and reattached underneath the walker in order to “fold up” in the most compact position possible. By doing this our walkers will fit in most cars for travel.

Does the handle fold down without removing the seat?

The handle folds down regardless of whether the seat has been removed or not. In order to break down the walker to the most compact position possible the seat will need to be removed..

How much does it weigh?

The weight for each KneeRover product is listed in the Products section of this website.

What is the Weight Capacity for this knee walker?

Weight capacities vary for each KneeRover product. We offer knee walkers with weight capacity of up to 400 pounds. Please check our product section on this website for the specs for each knee walker.

What type of brakes does this knee scooter have?

All of our KneeRover products have rear brakes. Please see the specs in our products section on this website for the specific type of brake – disc brake or bicycle clamp brake.

How do I adjust the brake on my Kneerover?

Please watch the video below.

How do I adjust the center of gravity on my Kneerover.

Please watch the video below.

 

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